100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

100 GREAT BUSINESS IDEAS • 123

excuse large-scale and unpopular job cuts. This has resulted in a
negative reputation among some, but it is possible to carry out a
BPR program that is sensitive to employee needs and effective for
the business.

After the primary targets and areas of focus for your organization
have been decided, key areas for consideration when designing
BPR include how to reach maximum effi ciency, achieve the
intended results of the redesign, measure performance, and reward
employees.

In practice

• Successful BPR typically includes fi ve stages:
  
  
  1. Determining whether a BPR is actually necessary. Analyze
     the scope and resources that a redesign requires, and the
     structural and organizational challenges that are likely to
     be encountered, to decide whether a redesign is appropriate
     and viable.
  
  
  2. Creating a comprehensive and structured strategy for your
     BPR before undertaking it.
  
  
  3. Redesigning the structure of your primary processes, with a
     focus on effi ciency.
  
  
  4. Putting in place a management team to direct the process,
     oversee the transition, and measure success.
  
  
  5. Implementing and integrating the BPR, successfully
     managing the changes that result.
  
  
  
  


• Effectively manage all people involved with, and affected by,
  your BPR. They are in charge of the success of the project and
  are the most unpredictable factor.