LEARN COMMUNICATION

(Julius mpwage) #1

  • When I teach my clients to drop the “buts” and swap them for “and”


instead, I usually see a rapid transformaton. Within a few minutes,


this mindset shif starts to show in their expression. Hope replaces


desperaton as they realize that the way you frame a situaton


makes all the diference when coming up with solutons to a


challenge.


Another problem with using “but”



  • “But” can also make people defensive. As soon as we hear that litle


word, most of us assume that critcism or bad news is on the


horizon.



  • For instance, if you were to tell someone that you understand their


point but want to use another approach, they are likely to feel


threatened and critcized. However, telling them that you


understand their view and want to use another strategy will usually


elicit a more positve response.

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