Describe your new habit. It’s likely to be some version of “I will ask
them, ‘How can I help?’”
You’re seeking clarity by asking, “How can I help?” Or you’re
being even blunter and asking, “What do you want from me?”
WATCH IT WORK
Watch the short videos at TheCoachingHabit.com/videos to
deepen your learning and help turn insight into action.
How to Be More Helpful (Rather Than “Helpful”) Michael unpacks
the work of Edgar Schein to help deepen our understanding of why
often our best attempts to be helpful generate resistance and end
in failure.
THE DRAMA TRIANGLE RECAP If learning about the Drama Triangle
struck a chord with you, then these videos will help you learn more
and share the wisdom with others.FROM THE BOX OF CRAYONS
LAB
In the “And what else?” chapter, we mentioned a study that found
that the average time a doctor waited to interrupt his or her
patients was a mere eighteen seconds. But our Box of Crayons
researcher has found some other studies that show us that not all
doctors lack conversational graces.
Lindsay uncovered a study about different approaches to