Question

Masterclass

Part 8

Use Every Channel to Ask a

Question

We’re at the end of the book, so I know that you’ve already got
what it’s about. You’re going to change the way you have
conversations with the people you manage, influence and engage
with. You’ll stay curious, tamp down the Advice Monster and help
people quickly figure out their own paths, all while sharing your
own advice and wisdom in the right dosage and at the right time.
And yet—a hefty and ever-increasing amount of our lives is
spent staring at the screen, tap-tap-tapping away on keyboards as
we exchange emails and IMs and texts and Slack messages and

tweets and Facebook updates and [insert the names of the other
329 electronic channels you currently use one way or another].
And these Seven Essential Questions work just as well for those
communication channels as they do face-to-face.
What that means could be radical for you. When you get the
long rambling email, you’ll be prepared. Whereas in the past you
have sighed, metaphorically rolled up your sleeves and started to