114 PowerPhrases in Action
I left out a few of the adjectives they used.
Many people who always bend over backwards for those
who treat them with respect won’t even budge for someone who
doesn’t.
Be certain to consider the listener when you make requests.
Give me this or else.This style may work short-term. It won’t work in the long-run.
Phrase your request in the positive rather than the negative.
Avoid
Don’t make mistakes.because it sounds friendlier to say,
This needs to be error-free.Rather than saying,Don’t come after 3:00 p.m.say,
Come before 3:00 p.m.Rather than saying,Please don’t send so many e-mails.say,