118 PowerPhrases in Action
Begin with an Acknowledgmentsuch as,
I see this is important.
I would if I could.
What a great idea!
Follow with brief Clarificationof your situation,
I have other priorities.
I’m already committed.
I’m not comfortable with that.
Finally conclude with a Tag phraseto reinforce the relation-
ship.
Thanks for asking.
Perhaps next time.
I hope you find someone who can help you.
That’s it! No more! Take inspiration from my friend Dawn and
forget the wordiness.
PowerPhrases to Say “No” Are Specific
Understand, when I tell you to be specific, I’m not talking a lot
of detail here. Just be certain that it is clear what you are say-