How to Use Power Phrases

(Grace) #1

Power Up, Stand Up, SpeakTall 9


They are far more likely to be understanding about why an
order hasn’t arrived than if you say nothing because you have
no progress to report. If your boss knows that you have made
three attempts to get that visa approved and are currently wait-
ing on a return phone call, she will not nag you about not hav-
ing results.


Silence Isn’t Golden When Someone’s

Words or Deeds Affect You Negatively

I often hear about employees having long empathic discussions
with each other about a coworker who overdoes the perfume,
while the offender remains in the dark. Someone needs to rise
up and SpeakTall and say,


I am sensitive to perfumes and I get overwhelmed by
yours. It gives me headaches and makes my eyes water.
Would you mind toning it down?

Take yourself off mute and SpeakTall.


The Other Side of Speaking Tall with

PowerPhrases

Taking yourself off mute is only part of what it means to
SpeakTall. If you go from being mute to being a brute, if you
go from silence to violence, if you go from suppression to
aggression, they will get a point, but it might not be the point
you want them to get.
I see people constantly struggle to find that balance in their

Free download pdf