How to Disagree without Being Disagreeable 177
What you are suggesting couldn’t possibly be true because of
the following thirteen points in the policy and procedures
manual. # 1..., #2..., etc. Janice knows you’re wrong,
because she said...and Frederick knows you’re wrong
because he said...and I talked to Joe, etc....Then there
is the news report that came out last Thursday that said...use fewer words. Say,
You make some good points. Here are some guidelines
in policy and procedures we’ll want to consider.A PowerPhrase is a long as it needs to be and no longer.
PowerPhrases to Handle Disagreements
Are Specific
Say enough to make your point and stop. But be certain that
the points you make are specific. Rather than saying,
Everyone knows that isn’t true.it is more specific to say,
I have information from Dr. Martin and Dr. Jones that
we need to consider here.Avoid saying,We shouldn’t use that vendor.