Answers to Readers’ Questions 215
about ten folks to supervise. I don’t want them to think I am
going to change the world, but I do want them to know that I
am going to listen to what they have to say about how things
have been run in their kitchen. Apparently, there are some issues
regarding overtime hours and the budget for them. I would like
to have a staff meeting soon to introduce my position and to
find out about theirs. Any suggestions would be greatly appre-
ciated.
Meryl Responds: It is always difficult to take over as a supervi-
sor. Tell them what you are telling me:
I am aware many of you have been here for a long time.
I want to be certain to draw on your expertise. I want
to be certain I understand what is and isn’t working
before we look for new ways of doing anything.Then learn about them. Ask,Are there obstacles you see that make it challenging
to do your job?What can I do to make your job easier?What motivates you?What do you like about this job?What do you not like about this job?Next, tell them a bit about you and your vision. You are wise
to realize it’s important to fully understand how things work