Your PowerPhrases Final Exam 231
- Fill in the blank. If your conscious mind does not choose
a goal for a conversation, your ———will.
Unconscious.- What are four valuable goals to strive for in using Power-
Phrases?- To understand the other person,
- to express yourself so he understands you,
- to problem-solve, and
- to relay needed information.
- If you don’t mean it, don’t ———it.
Say.- Give two reasons why small talk is important.
- Big things begin with small talk,
- It’s not what you know, but who you know.
- To get a conversation going, give your listener a little extra
———.Information about yourself.- What is the main key to small talk?