How to Use Power Phrases

(Grace) #1

Your PowerPhrases Final Exam 237


Did you have any of these?

There is an issue I’d like to discuss. Can we meet?

——is creating problems.
The effect is...
I/we feel...
What happens is...
I understand...
I appreciate...
I want...
I need...
I prefer...
That may be.
I see this is a big issue for you.
I didn’t realize that was an issue for you.
How can we make this work for both of us?
What can I do to make you want to give me what I
want here?
Let’s see if we can find a solution that works for both
of us.
Let’s implement what we’ve decided and review how
well it’s working.


  1. Name three differences in the way men and women com-
    municate.

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