How to Use Power Phrases

8. Secret #4: The Power of the Simple Truth: 61
   PowerPhrases Say What You Mean


9. Secret #5: Protect the Integrity of Your 66
   Words: PowerPhrases Mean What You Say


10. Secret #6: There Is Power in Nice: 70
    Don’t Be Mean When You Say It


11. A Personal Note about PowerPhrases 75

Part 3 PowerPhrases in Action

12. It Seems Like I’ve Known You Forever! 81
    PowerPhrases to Perfect the Connection


13. Make Your Opinion Matter: PowerPhrases 90
    to Say What You Think


14. The Secret Power of Communicating 99
    Feelings: PowerPhrases to Say What
    You Feel


15. Ask So You Will Receive: PowerPhrases to 107
    Make Powerful Requests


16. The Power of Saying NO! PowerPhrases to 116
    Refuse What You Don’t Want


17. Listen So They Speak Freely: PowerPhrases 124
    to Get Them to Open Up


18. When You Really Blew It: PowerPhrases to 132
    Apologize Sincerely without Groveling


19. To Get Good Answers You Need Good 138
    Questions: Asking Questions with
    PowerPhrases

iv Contents