Secret #2: It’s in the Details 49
Short.Her hair was cut to half an inch.
The house hunter was given a run-around because he did not
say,
I want a two or three bedroom house with a minimum
of a half acre lot with at least two bathrooms on the
west side of town.The diner had an inedible steak because he didn’t say,I want it cooked just until the pink disappears.The woman wore a hat for months because she didn’t say,I want soft layers about two inches long with fringed
bangs.If you aren’t specific, you might get what you ask for and
still not get what you want. Leave as little as possible to assump-
tions and interpretation.
Janice told Mark that her supervisor was undermining her.
Mark knew he needed more specific information. He asked,
Exactly what is your supervisor saying or doing that
leads you to believe that she is undermining you?