12
It Seems Like I’ve
Known You Forever!
PowerPhrases to
Perfect the Connection
81Everyone in the room wanted to speak at once. Their feelings
were intense, their passion aroused, their opinions deeply
engrained. What was the topic at this communications seminar
that aroused such fervor? Small talk!
“It’s trivial!” “It’s a waste of time!” “It’s boring!” “Empty!”
“Shallow!”
I stood firm against the onslaught of resistance. Small talk
may be all of these things. Small talk is also necessary—and
you need to master it!
Does this sound familiar to you?
You’ve just met someone new. You decide to strike up a
conversation. You ask the person, “How are you?” and he
responds with, “I’m fine. How are you?” Now it’s your
turn. You say, “I’m fine.”Copyright © 2004 by Meryl Runion. Click here for terms of use.