Social Research Methods: Qualitative and Quantitative Approaches

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HOW TO REVIEW THE LITERATURE AND CONDUCT ETHICAL STUDIES

individual but uses a fictitious name and location of
the individual and alters some characteristics. The
person’s identity is protected, and the individual is
unknown or anonymous. Survey and experimental
researchers discard the names or addresses of par-
ticipants as soon as possible and refer to partici-
pants by a code number only to protect anonymity.
If a researcher using a mail survey includes a code
on the questionnaire to determine who failed to
respond, the respondent’s anonymity is not being
protected fully. In panel studies, in which the same
individuals are tracked over time, anonymity is not
possible. Likewise, historical researchers use specific
names in historical or documentary research. They
may do so if the original information was from pub-
lic sources; if the sources were not publicly avail-
able, they must obtain written permission from the
owner of the documents to use specific names.
It is difficult to protect research participant
anonymity. In one study about a fictitious town,
“Springdale,” in Small Town in Mass Society
(Vidich and Bensman, 1968), it was easy to iden-
tify the town and specific individuals in it. Town res-
idents became upset about how the researchers
portrayed them and staged a parade mocking the
researchers. In the famous Middletown study of
Muncie, Indiana, people recognized their town.
A researcher who protects the identities of individ-
uals with fictitious information, however, creates
a gap between what was studied and what is
reported to others. This raises questions about what
a researcher found and what he or she made up.

Confidentiality. Even if anonymity is not possible,
we should protect confidentiality. Anonymity pro-
tects the identity of specific individuals from being
known. Confidentialitymeans that we may attach
names to information, but we hold it in confidence
or keep it secret from the public. We never release
the information in a way that permits linking
specific individuals to it. We present results pub-
licly only in an aggregate form (e.g., percentages,
means).
We can provide anonymity without confi-
dentiality, or vice versa, although the two usually
go together. Anonymity without confidentiality


happens if we make details about a specific indi-
vidual public but withhold the individual’s name
and certain details that would make it possible to
identify the individual. Confidentiality without
anonymity happens if we do not release individual
data public but privately link individual names to
data on specific individuals.
Researchers have undertaken elaborate proce-
dures to protect the identity of participants from
public disclosure: eliciting anonymous responses,
using a third-party list custodian who holds the key
to coded lists, or using the random-response tech-
nique. Past abuses suggest that such measures may
be necessary. Diener and Crandall (1978:70)
reported that during the 1950s, the U.S. State
Department and the FBI requested research records
on individuals who had been involved in the
famous Kinsey sex study. The Kinsey Sex Institute
refused to comply with the government and threat-
ened to destroy all records rather than release any
of them. Eventually, the government agencies
backed down. The moral and ethical duty of
researchers obligated them to destroy the records to
protect confidentiality.
Confidentiality may protect participants from
physical harm. For example, I met a researcher who
had studied the inner workings of the secret police
in a nondemocratic society. Had he released the
names of informants, they would have faced cer-
tain death or imprisonment. To protect the research
participants, he wrote all notes in code and kept all
records secretly locked away. Although he resided
in the United States, he received physical threats
by the foreign government and discovered attempts
to burglarize his office. In other situations, some
principles may take precedence over protecting
confidentiality.

Confidentiality The ethical protection for those who
are studied by holding research data in confidence or
keeping them secret from the public; not releasing
information in a way that permits linking specific indi-
viduals to specific responses; researchers do this by
presenting data only in an aggregate form (e.g., per-
centages, means).
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