Social Research Methods: Qualitative and Quantitative Approaches

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QUALITATIVE AND QUANTITATIVE MEASUREMENT

possible to have perfect reliability and validity, but
they are ideals toward which we strive. Reliability
and validity are salient because our constructs are
usually ambiguous, diffuse, and not observable. Re-
liability and validity are ideas that help to establish
the truthfulness, credibility, or believability of find-
ings. Both terms also have multiple meanings. As
used here, they refer to related, desirable aspects of
measurement.
Reliabilitymeans dependability or consistency.
It suggests that the same thing is repeated or recurs
under the identical or very similar conditions. The
opposite of reliability is an erratic, unstable, or in-
consistent result that happens because of the mea-
surement itself. Validitysuggests truthfulness. It
refers to how well an idea “fits” with actual reality.
The absence of validity means that the fit between
the ideas we use to analyze the social world and
what actually occurs in the lived social world is
poor. In simple terms, validity addresses the ques-
tion of how well we measure social reality using our
constructs about it.
All researchers want reliable and valid mea-
surement, but beyond an agreement on the basic
ideas at a general level, qualitative and quantitative
researchers see reliability and validity differently.

Reliability and Validity
in Quantitative Research
Reliability.Measurement reliabilitymeans that
the numerical results an indicator produces do not
vary because of characteristics of the measurement
process or measurement instrument itself. For
example, I get on my bathroom scale and read my
weight. I get off and get on again and again. I have


a reliable scale if it gives me the same weight each
time, assuming, of course, that I am not eating,
drinking, changing clothing, and so forth. An unre-
liable scale registers different weights each time,
even though my “true” weight does not change.
Another example is my car speedometer. If I am
driving at a constant slow speed on a level surface
but the speedometer needle jumps from one end to
the other, the speedometer is not a reliable indica-
tor of how fast I am traveling. Actually, there are
three types of reliability.^6

Three Types of Reliability


  1. Stability reliabilityis reliability across
    time. It addresses the question: Does the measure
    deliver the same answer when applied in different
    time periods? The weight-scale example just given
    is of this type of reliability. Using the test-retest
    method can verify an indicator’s degree of stability
    reliability. Verification requires retesting or re-
    administering the indicator to the same group of
    people. If what is being measured is stable and the
    indicator has stability reliability, then I will have the
    same results each time. A variation of the test-retest
    method is to give an alternative form of the test,
    which must be very similar to the original. For
    example, I have a hypothesis about gender and
    seating patterns in a college cafeteria. I measure my
    dependent variable (seating patterns) by observing
    and recording the number of male and female
    students at tables, and noting who sits down first,
    second, third, and so on for a 3-hour period. If, as I
    am observing, I become tired or distracted or I for-
    get to record and miss more people toward the end
    of the 3 hours, my indicator does not have a high
    degree of stability reliability.

  2. Representative reliabilityis reliability
    across subpopulations or different types of cases. It
    addresses the question: Does the indicator deliver
    the same answer when applied to different groups?
    An indicator has high representative reliability if it
    yields the same result for a construct when applied
    to different subpopulations (e.g., different classes,
    races, sexes, age groups). For example, I ask a ques-
    tion about a person’s age. If people in their twenties
    answered my question by overstating their true age


Measurement reliability The dependability or con-
sistency of the measure of a variable.
Stability reliability Measurement reliability across
time; a measure that yields consistent results at differ-
ent time points assuming what is being measured does
not itself change.
Representative reliability Measurement reliability
across groups; a measure that yields consistent results
for various social groups.
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