Social Media Marketing

(Darren Dugan) #1

II


Run a Social


Business


Ready to see how the basic building blocks and
concepts fit together? Part II pulls together the

concepts in Part I and provides a framework for
social business that you can use to get started

quickly. Throughout Part II, “best practices”


are highlighted through examples that show you
how to create and run collaborative organiza-

tions and how to connect them with customers
and stakeholders.

Chapter 5 Social Technology and Business Decisions


Chapter 6 Social Analytics, Metrics, and Measurement


Chapter 7 Five Essential Tips

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