Emotional Bank Account
Emotional Bank Account
Deposits
DepositsUnderstanding
UnderstandingKindness & Courtesy,
Kindness & Courtesy,& little things
& little thingsKeeping Promises
Keeping PromisesHonouring
HonouringExpectations
ExpectationsLoyalty to the Absent
Loyalty to the AbsentMaking Apologies
Making ApologiesForgiveness
ForgivenessWithdrawals
WithdrawalsIgnoring
IgnoringUnkindness, rudeness,
Unkindness, rudeness,& thoughtlessness
& thoughtlessnessBreaking Promises
Breaking PromisesViolating
ViolatingExpectations
ExpectationsDisloyalty, Duplicity
Disloyalty, DuplicityPride, Conceit, Ego
Pride, Conceit, EgoGrudges
GrudgesFoundation Principles