How to Win the Job by Communicating with Confidence

Contents

• INTRODUCTION Why Are Interviews So Scary? Acknowledgments vii
  
  
  • Christine’s Story
  
  
  • My Story
  
  
  
  


• CHAPTERONE An Assault against Anxiety
  
  
  • The Most Common Interview Fears
  
  
  • Strategy versus Memorization
  
  
  • Interviewing Can Be Fun!
  
  
  
  


• CHAPTERTWO Building Your Skills Arsenal
  
  
  • Assessing Your Skills
  
  
  • General Skills
  
  
  • Job-Specific Skills
  
  
  • Personal Traits
  
  
  • Competencies
  
  
  • Your Gift
  
  
  • Skills Summary Page
  
  
  
  


• CHAPTERTHREE Q Statements: Your Secret Weapon
  
  
  • What Is a Q Statement?
  
  
  • Quality or Quantity?
  
  
  • Let’s Get Specific
  
  
  • from the Not Hired CHAPTERFOUR Research: What Separates the Hired
  
  
  • An Interview Is Like a First Date
  
  
  • Why Research a Company?
  
  
  • All the Information Is Right at Your Fingertips iv
  
  
  • How to Get Your Hands on a Computer
  
  
  • Company Web Sites
  
  
  • Company Mission Statements
  
  
  • Company Culture
  
  
  • Targeting Your Skills to the Company’s Needs
  
  
  • Use Your Library Card as a Job Search Tool
  
  
  
  


• CHAPTERFIVE Winding Up Your Strategy
  
  
  • Recommendations
  
  
  • References
  
  
  • The Presentation Packet
  
  
  • Punctuality
  
  
  • The Preinterview Checklist
  
  
  • of the Interview CHAPTERSIX Managing the First Twenty Seconds
  
  
  • First Impressions
  
  
  • Facial Expression
  
  
  • What to Wear
  
  
  • Your Handshake
  
  
  • Your Greeting
  
  
  • Your Attitude
  
  
  • You Passed the Test!
  
  
  
  


• CHAPTERSEVEN Answering Interview Questions
  
  
  • Straightforward Questions
  
  
  • Questions behind Questions
  
  
  • Stress Questions
  
  
  • Illegal Questions
  
  
  • Questions to Ask the Employer
  
  
  • Stalling and Accessing
  
  
  • Handling Questions in Nontraditional Interviews
  
  
  • Group Interviews
  
  
  • Body Language
  
  
  
  


• CHAPTEREIGHT Negotiating Your Salary v
  
  
  • The Negotiating Challenge
  
  
  • Common Fears about Negotiating
  
  
  • One Job, Two Different Salaries
  
  
  • The Four Bargaining Factors
  
  
  • Open-Door Negotiating
  
  
  • The Salary Discussion
  
  
  • Benefits and Your Total Compensation Package
  
  
  • Creative Negotiations
  
  
  
  


• CHAPTERNINE Following Up: Juggling Multiple Offers
  
  
  • Focus Letters
  
  
  • Follow-Up Calls
  
  
  • Multiple Offers
  
  
  
  


• CHAPTERTEN Sample Interviews
  
  
  • Jerry Aronson, Marketing Manager
  
  
  • Sarah Auschansky, Information Technology Engineer
  
  
  • Kei Soto, Director of Launch Operations
  
  
  
  


• CHAPTERELEVEN Practice Questions


• CONCLUSION Confidence


• Index