The features of a presentation
We will expand on each one of them.
Here are some basic points to keep in mind during the presentation:
The KISS principle (Keep It Simple S____)
The tone should be to inform rather than to sell
Sell by demonstration and involvement rather than by lecture
Speak moderately slowly. Often two-thirds the pace of normal conversation
is right
Speak clearly—do not mumble or turn away from the customer
Pause frequently to allow the customer to interact
Asking if the client/customer has any question is often a poor way for
interaction.
Involve the client/customer, ask questions to illustrate points, thus
reinforcing key areas of the presentation and holding their attention
A presentation can be divided into six parts.
- Introduction
- Presentation
- Handling Objections
- The Close
- Wrap Up
- Follow-up