9. The Use of Positive Reinforcement
with Personnel
Introduction
The use of positive reinforcement with employees is a strategy that is often
neglected by management.
For many people, working is not worthwhile if there is not regular positive
reinforcement.
Staff needs to feel that they have input into the decision-making
process that they have some measure of control over their job
function, and that management appreciates their efforts. It is
very important that management consciously and regularly
recognize staff's achievements by using positive
reinforcement.
In The Use of Positive Reinforcement with Personnel, you
will examine how you can create that right climate in your business to promote
positive reinforcement. You will see some examples of the implementation of
positive reinforcement.
How to use this information
As you study this module, try to be introspective. Examine how you may have
or may not have used positive reinforcement in your relations with your staff in
the past.
Think of present or future opportunities to use positive reinforcement with
staff. Make an effort to use consciously positive reinforcement. You will be
pleasantly surprised at the result and your company will reap the benefits.
(^) Please note: Personal Performance Outcomes (PPO) is
already a plural so PPO is followed by a plural verb.