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- To have a 100 percent accident-free work record for
one full year. - To operate for 90 days without receiving one customer
complaint about department service.
- Develop a strategic path for reaching your vision.
Identify the necessary steps and resources you need.
Identify the tools your team will need to work effectively
toward achieving your vision. For instance, if your goal is
to increase sales by 20 percent during the third quarter, list
the specific “behaviors” that will accomplish that, such as:
Make 10 more calls per day ... Attend “How to Sell
Effectively” seminar ... Develop new leads from old
customer referrals. Where do these “behaviors” come
from? They come from your team. Brainstorming sessions
with your team to develop action steps not only create a
stronger sense of unified purpose, but also give each
member ownership in the resulting plan.
Once you’ve listed the steps to your goals, ask your boss
to review your written recommendations. Get her ideas ...
and approval.- Implement your vision.
Once you have input from team members and approval
from your leadership, transfer the “ownership” of the
strategic plan to your people. Then get out of their way!
You show your willingness to provide ongoing, positive
and constructive feedback — and, when it’s time, to
provide direction and support. Your team knows that you
endorse reasonable risk taking and that failure isn’t
terminal as long as productive learning results. They learn
this constantly through your StaffCoaching™.Integrating the Individual and the TeamBrainstorming
sessions create a
stronger sense of
unified purpose.