Coaching, Mentoring and Managing: A Coach Guidebook

HAPTER 7

C

Managing Within the

StaffCoaching™ Model

People seem to think that anybody can coach. If you can
manage, you can coach. While it is questionable that
everyone can manage, there is no doubt that not everyone can
coach. Some people just don’t get it. Knowing how to do
something well and inspiring that performance in others
require completely different skills, outlook and temperament.
Managing within the StaffCoach™ Model facilitates that shift
in orientation.

Doing or Developing .........................................................................................

The most noticeable error made by managers in
attempting to coach is trying to get the person or the team to
do as they do. You will hear coaches extol their teams, “Do it
like I’m showing you.” At best, you achieve one of two
results with this approach: You either create a miniature you,
or you get short-term results. Miniature is an appropriate
description because you’ll never get exactly the same
performance. A miniature you will give you diminutive
results. And, that’s if your people see, feel and hear exactly
what and why you are doing whatever you’re doing. Not
having your background, knowledge and insights, how can
they duplicate your actions?

Managing within the StaffCoach™ Model means
developing performance — your staff’s potential to go

7

“Coaching isn’t an

addition to the

manager’s job, it’s

an integral part

of it.”

— George Odiorne

Create

opportunities for

your team to shine.