8
Joan:
What’s that?
Barb:
Tell the team I really like the increased figures I saw
last week.Exercise Analysis................................................................................................
What did Barb do right?
____________________________________________________________________________________________________What would you have done differently? Why?
____________________________________________________________________________________________________What should StaffCoach™ follow-up be as a result of
this scenario?
____________________________________________________________________________________________________The Wrong Way
Barb:
So how much computer equipment is missing?
Joan:
About $6,000 worth. Two units and a hard disk.
Barb:
Any ideas about how it happened?So What and Who Cares!