Coaching, Mentoring and Managing: A Coach Guidebook

(Steven Felgate) #1
Joan:
None. Except I know it wasn’t anyone on the team. Ever
since you gave us the key to the equipment room, each of
us has taken turns with hourly inventory.
Barb:
Well, I’m afraid I’m going to need that key back, anyway
... at least until we can prove it was no one on the team.
Joan:
I wish you wouldn’t, Barb. It will look like you
suspect everyone.
Barb:
Maybe. But I can’t risk another theft while we’re
investigating the first one. Upper management would
think I was crazy!

Exercise Analysis................................................................................................


What did Barb do wrong?
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What would you have done differently? Why?
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What should StaffCoach™ follow-up be as a result of
this scenario?
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Coaching, Mentoring and Managing

8

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