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correcting, you give your people real tools for their own
self-management.
- The ability to make choices
Coaching teaches people that the choices they make cause
the outcomes they get. Supporting them encourages their
own analysis of what and how to do things. - Taking risks and trying new ways
Pushing people to higher performance levels necessitates
that they move out of their comfort zones. Success can
breed stagnation, and habit can initiate fear in trying
different methods. - Self-analysis
Encouraging performance change and asking for
associates’ opinions on how to do this facilitates reflecting
on their own strengths and thought processes. Insights into
their own behavior give them the energy and courage to
change. - Self-awareness
There are often huge gaps between what people think they
do and what they actually do. Your feedback, honesty and
sharing of information can help associates understand
what they do and say and the impact they have on other
team members. - The need for practice
Counseling better ways to do a job requires practice in
order to achieve mastery. By insisting on practice and
improvement, you give your people the discipline to
continue building on skills and not accepting the
status quo. - Personal commitment
As you reward and celebrate team communication and
collaboration, you facilitate a sense of commitment in
your team members. Nobody will commit to losing. Your
associates realize a sense of commitment by the results
and achievements, the vision and security you provide.
So What and Who Cares!