have not been established among executives, nurs-
ing leaders, and members of the nursing staff (Ray,
Turkel, & Marino, 2002). As a result of this lack of
trust within the organization, many nurses ques-
tion both their own loyalty to the organization and
if executive decisions are motivated by political
considerations rather than a concern for the prac-
tice environment.
A grounded theory study conducted by Ray,
Turkel, and Marino (2002) identified losing trust
as a care category. Consequences of losing trust in
the organization included nurses becoming disil-
lusioned with nursing practice and experiencing
decreased loyalty to the organization. Strategies for
rebuilding the loss of trust in order to transform
nursing within organizations included respecting
the nursing staff, communicating with the nurs-
ing staff, maintaining visibility, and engaging in
participative decision making. Administrators need
to focus on rebuilding in order to create a better
working environment for the nursing staff. Regis-
tered nurses view the rebuilding of trust as the key
component to the recruitment and retention of
nursing staff.
The foundation for professional caring is the
blending of the humanistic and empirical as-
pects of care. In today’s environment, the
nurse needs to integrate caring, knowledge,
and skills all at once. Given political and eco-
nomic constraints, the art of caring cannot
occur in isolation from meeting the physical
needs of patients. When caring is defined
solely as science or as art, it is not adequate to
reflect the reality of current practice.
Nurses must be able to understand and ar-
ticulate the politics and the economics of
nursing practice and health care. Classes that
examine the environment of practice gener-
ally, and the politics and the economics of
health care in relation to caring, must be in-
tegrated into staff-development curricula.
Nurses need to search continually for differ-
ent approaches to professional practice that
will incorporate caring in an increasingly
technical and cost-driven environment.
Doing more with less no longer works; nurses
376 SECTION IV Nursing Theory: Illustrating Processes of Development
must move outside of the box to create inno-
vative practice models based on nursing
theory.
Administrative nursing research needs to
continue to study the relationship among
staff nursing caring, patient outcomes, and
organizational economic outcomes. Further
research is required to firmly establish the
nurse-patient relationship as an economic re-
source in the new paradigm of evidence-
based practice of health-care delivery (1999).
Findings from these research studies will
continue to validate the Theory of Bureau-
cratic Caring as a middle-range holographic
practice theory.
Nurses need repeated exposure to the eco-
nomics and costs associated with health care.
Lack of knowledge in this area means others
outside of nursing will continue to make the
political and economic decisions concerning
the practice of nursing. Having an in-depth
knowledge of the economics of health care
will allow nurses to challenge and change the
system. A new theory-based model can be
created for nursing practice that supports
human caring in relation to the organiza-
tion’s economic and political values. The
political and economic dimensions of bu-
reaucratic caring serve as a philosophical/
theoretical framework to guide both contem-
porary and futuristic research and theory-
based nursing practice.
Having an in-depth knowledge of the
economics of health care will allow nurses
to challenge and change the system.
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