274 IndexLearning
from conflicts, 92
delegation and, 124
in effective followership, 5
in effective leadership, 10–11
Legal issues.See alsoLaw
delegation and, 125–126
in work assignment guidelines, 263
Legal representation
in malpractice lawsuits, 30–31
Legibility
in résumé writing, 222
Legislation
Health-care trends and, 132
Letters
job search, 225–226, 227f–230f
Liability
vicarious, 26
Liability insurance
professional, 31
Libel
overview of, 25f
Licensed practical nurses
delegation and, 116, 119, 121, 123f,
126–128
Licensure, 34–36
defined, 34
delegation and, 125
disciplinary action and, 36
examinations for, 34–35, 35t
mandatory versus permissive, 34
multistate, 36
qualifications for, 34
through endorsement, 35–36
violations of, 36
Limit setting
in time management, 163–164
List making
in time management, 161
Listening
in effective communication, 74, 74b
in effective followership, 5
in effective leadership, 10
in job interview, 232–233
Living will
defined, 32
in ethical dilemmas, 50
legal issues in, 32–33
Loss of interest
in burnout, 204
Loyalty
in fidelity, 46M
Mahoney
Mary Eliza, 240, 246
Malpractice
defined, 24
insurance against, 31
lawsuits resulting from, 22, 24, 26,
28–31prevention of, 28b, 28–29, 29t
reasons for, 29–30
standards of care and, 27
Managed care
in client care economics, 144
as macro change, 104
principles of, 252
Management.See alsoManagers
of client care, 135–139, 140t–141t,
142–145.See alsoClient care
leadership versus, 14t
overview of, 14
stress, 207–212, 212b
theories of, 14–15, 15f
Managers, 13–19.See alsoManagement
bad management styles of, 18t
behaviors of effective, 16f, 16–18
in conflict resolution, 92b, 95b, 95–98
interruptions and, 164, 166
management theories used by, 14–15,
15f
non-nurse, 160
power sources of, 65
qualities of effective, 15–16
readiness for, 14
slander and libel suits and, 25
tasks of, 14
Mandatory licensure
permissive versus, 34
Mandatory overtime, 187
legal implications of, 33–34
Maslow
hierarchy of needs of, 106, 106f
McGregor
management theories of, 14–15, 15f
Measurement tools
in quality improvement, 139, 142,
142t
Medical errors
identification and reporting of, 147
Institute of Medicine on, 134, 134b,
146b, 146–147, 253
patient safety and, 146b, 146–147
quality improvement and, 134, 134b,
138
risk management and, 142–143
Medical Errors and Patient Safety Web
site, 148b, 149
Medical information
in ethical dilemma assessment, 50
Medical practice
nursing practice versus, 27
Medical savings accounts
in client care economics, 144
Medicare Prospective Payment System
in client care economics, 144
Medication errors
lawsuit prevention and, 28–29,
29t–30t
in malpractice lawsuits, 22, 24
MedQIC, 148–149Mental health
stress management and, 211b,
211–212
Mentor
in adaptation to workplace, 203, 203t
in new job, 236
Microbial threats
workplace, 186–187
Mills School for Nursing, 248
Mindell
Fania, 245
Misdemeanor
defined, 23
Models of care delivery
delegation and, 126–127
Monitoring
in effective management, 16f, 17–18
Montag
Mildred, 240, 246–247
Moral leadership theory, 8
MORAL model
in ethical dilemmas, 52, 52b
Moral reasoning, 40
Morale
in management theory, 15, 15f
sexual harassment and, 180
Morals
ethics versus, 43
Motivation
in leadership, 6–7, 7t
Muggings
in workplace violence, 177
Multistate Licensure Compact, 36
Myers-Briggs Type Indicator, 219N
Narcotics
delivery systems of
time management and, 166
workplace abuse of, 185
National Association of Colored
Graduate Nurses, 246
National Center for Workforce Analysis
projections of, 218
National Committee for Quality
Assurance, 150
National Council of State Boards of
Nursing
delegation decision-making grid of,
121, 121b, 123f
delegation defined by, 120
Five Rights of Delegation of,
116–117, 117b
licensure defined by, 34
Multistate Licensure Compact of, 36
NCLEX–RN examination of, 34–35,
35t
National Database of Nursing Quality
Indicators, 148b, 149
National health coverage
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