278 IndexS
Safe staffing, 253
Safety
in codes of ethics, 257–258
conflict from threats to, 93
delegation and, 120–121, 121b, 122f,
123b
in guidelines for work assignments,
263–266
Institute of Medicine on, 134b–135b,
134–135, 146b, 146–147
organizational culture of, 59–60
programs promoting, 175–176
quality of care and, 134b–135b,
134–135, 142–143
risk reduction and
American Nurses Association in,
149, 174–175
Centers for Disease Control and
Prevention in, 174
culture of safety in, 147b, 147–148
government agencies in, 148b,
148–149
Institute of Medicine in,
134b–135b, 134–135, 146b,
146–147, 175
Joint Commission in, 147b,
147–148, 175
National Institute of Occupational
Safety and Health in, 172, 174,
174b
nonprofit organizations in, 148b,
149–150
Occupational Safety and Health
Administration in, 172–173,
173t
professional organizations in, 148b,
149
quality organization in, 148b, 150
SBAR communication model and,
80–81, 81t
staffing requirements for, 253
threats to
resistance to change and, 106, 108
workplace, 172–173, 173t
in work assignment guidelines,
261–266
workplace, 171–176, 173t, 174b
Salary
job choice and, 235
job interview and, 231
Sanger
Margaret, 240
SBAR model
in communication with health-care
provider, 80–81, 81t
Schedules
in time management, 162
Schiavo case
as ethical issue, 52Schiff
Jacob, 244
Science
religion and, 42–43
Scoping the situation
in informal negotiations, 96b, 96–97
Security
conflict from threats to, 93
Self-awareness
in effective leadership, 9, 9f
Self-determination
in empowerment, 65
Self-nurturing
in stress management, 211
Semantic barriers
to effective communication, 76
Sentinel event strategies, 147
Sentinel events
in risk management, 142–143
Serious incidents
in risk management, 142
Servant leadership
principles of, 15
Service occurrences
in risk management, 142
Severe acute respiratory syndrome
workplace, 186
Sexual harassment
workplace, 179–181, 180b
Shared governance
empowerment through, 66–67
Sharing
in effective followership, 5
of information
resistance to change and, 107
Shift rotation
implications of, 187
Shortage
nursing, 145–146, 206–207, 218
Single–payer health coverage
in client care economics, 145
Situation
in SBAR communication model, 80,
81t
Skills
mastery in new job of, 236
in résumé writing, 222–224
Slander
overview of, 25
Sleep
in stress management, 209
Social organization
cultural diversity and, 192–193
workplace, 190–191
Social stressors, 198
Socializing
in stress management, 211
time management and, 163
Societal issues
Health-care trends and, 132Speech
quasi-intentional tort and, 25
Spokesperson status
in effective management, 16f, 17
Staffing
assessment in assignment despite
objection of, 262
in care setting, 139
collective bargaining and, 98–99, 99b
delegation and preferences in, 125,
125b
ratios of, 188, 188t
safe, 253
time management and, 159
Standard résumé, 222
Standards of care
defined, 26
in quality improvement, 137, 143
Standards of practice
accountability as, 28
establishment of, 27
legal issues in, 26–31, 28b, 29t–30t
accountability as, 28
informed consent as, 27–28
negligence malpractice suits and,
27
nursing boards and, 26–27
Patient’s Bill of Rights as, 27
restraining patients and, 26
State Board Test Pool Examination, 34
Status
as organizational goal, 61
Strategic planning
in quality improvement, 136–137,
137b
Streamlining of work
in time management, 164, 165f,
166–167, 167t
Strengths
in SWOT analysis, 218–219
Stress
benefits of, 199–200
continuum of response to, 198–200,
199t
defined, 198
management of, 207–212, 212b
in effective leadership, 9, 9f
mental, 210–211, 211b
organizational approaches to,
211–212
physical, 208–210, 209b–210b
self-assessment in, 207b–208b,
207–208
sources of, 198, 200t
work-related, 197–214
adaptation to, 200–203, 203t
burnout and, 204–207, 205b
delegation and, 125
in response to change, 109–110
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