Marketing the New Venture 221
fixing. Although entrepreneurs are expected to make pricing decisions independently,
market research into competitors’ prices and signaling through price changes are legal.^20
The Federal Trade Commission regulates pricing practices and prohibits deceptive
pricing. Deceptive pricing occurs when it is difficult or impossible for the buyer to actu-
ally understand what the price of a product or service is. Some products, like insurance,
are complicated by nature and require simplified explanations of price policy. The Truth
in Lending Actrequires lenders to explain the true price of credit (interest and finance
charges) to borrowers.
The Robinson-Patman Actand the Clayton Actprohibit discriminatory pricing.
Illegal price discrimination exists when identical products or services are sold, under
similar circumstances, at different prices to different customers or to different market
segments. What actually constitutes discrimination is the subject of many volumes of
legal text, briefs, torts, and statutes. Basically, however, the following tenets of price dis-
crimination are established:
- Different prices cannot be charged based on buyers’ membership in social, ethnic,
or religious groups. - Socioeconomic factors such as age, income, and gender may not be used as a basis
for price discrimination.
Approach
Bundling
Unbundling
Trial pricing
Value-added pricing
Twofers
Pay one price
Constant promotional price
Pricing tied to variable
Captive pricing
Fixed, then variable
Price point breaks
(psychological)
Description
Sell complementary products
Divide products into separate
elements
Introductory sizes and short trial
periods
Include “free” services to appeal
to bargain hunters
Buy one, get one free
Fixed-cost admissions or club
memberships
List price is never charged
Set a “price per” schedule
Lock the customer into a system
with one inexpensive compon-
ent, one expensive
A “just to get started” charge,
followed by a different rate
Price just below psychological
threshold
Examples
Contact lens and solution in a
single package
iPod accessories and add-ons
Starter memberships; preview
fees
Free service contract for
durables
Pizzas, theater tickets,
companion fares
Amusement park rides, salad
bars, all-you-can-eat buffets
Consumer electronics, auto
sticker prices
Steak by the ounce in
restaurants
Razors and razor blades
Taxi fares, phone calls tied to
usage
Charge $4.99 instead of $5.00
TABLE 6.4 A Creative Pricing Primer: Approaches and Examples
SOURCE: Adapted from M. Mondello, “Naming Your Price,” Inc., July 1992: 80-83.