Creating and Sending Messages 603
- In the Addressing dialog box, click Custom. Then do any of the following:
❍ To search additional address books, click Add. Then in the Add Address List
dialog box, click the address list you want to add, click Add, and click Close.
❍ To change the order in which Outlook searches the address books in the list,
click an address book and then click the Move Up or Move Down button.
❍ If you’re uncertain which address book is represented by a list entry, click
the address book and then click Properties to display the account name and
folder name of the address book. - In the Addressing dialog box, click OK, and then close the Address Book window.
Entering Content
As long as you have an Internet connection, you can send e-mail messages to people
within your organization and around the world by using Outlook, regardless of the type
of e-mail account you have. Outlook can send and receive e-mail messages in three
message formats:
● Hypertext Markup Language (HTML) Supports paragraph styles (including num-
bered and bulleted lists), character styles (such as fonts, sizes, colors, weight), and
backgrounds (such as colors and pictures). Most (but not all) e-mail programs sup-
port the HTML format—those that don’t display HTML messages as Plain Text.
● Rich Text Format (RTF) Supports more paragraph formatting options than HTML,
including borders and shading, but is compatible only with Outlook and Microsoft
Exchange Server. Outlook converts RTF messages to HTML when sending them
outside of an Exchange network.
● Plain Text Does not support the formatting features available in HTML and RTF
messages but is supported by all e-mail programs.
E-mail message content isn’t limited to simple text. You can create almost any type of
content in an e-mail message that you can in a Word document. Because Outlook 2010
and Word 2010 share similar commands, you might already be familiar with processes
for creating content such as lists and tables.
You can personalize your messages by using an individual font style or color and by
inserting your contact information in the form of an e-mail signature or business card.
(You can apply other formatting, such as themes and page backgrounds, but these won’t
always appear to e-mail recipients as you intend them to, and they can make your com-
munications appear less professional.)