Microsoft Office Professional 2010 Step by Step eBook

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22 Store and Access Contact Information

In this chapter, you will learn how to

✔ Save and update contact information.

✔ Communicate with contacts.

✔ Display different views of contact records.

✔ Print contact records.

Having immediate access to current, accurate contact information for the people you

need to interact with—by e-mail, telephone, mail, or otherwise—is important for timely

and effective communication. You can easily build and maintain a detailed contact list,

or address book, in the Microsoft Outlook 2010 Contacts module. From your address

book, you can look up information, create messages, and share contact information with

other people. You can also keep track of your interactions with a person whose contact

information is stored in Outlook.

If you need to take contact information with you in a non-electronic format, you can

print an address book or selected contact records, in many different formats.

In this chapter, you’ll create and edit contact records and view them in different ways.

Then you’ll print a contact record and a list of contact information.

Practice Files You don’t need any practice files to complete the exercises in this chapter.

For more information about practice file requirements, see “Using the Practice Files” at

the beginning of this book.

    Contents

22 Store and Access

Contact Information 643

Saving and Updating Contact Information.................................. 644

Creating Contact Records............................................ 645

Address Books..................................................... 646

Dialing Rules....................................................... 648

Conforming to Address Standards.................................... 656

Communicating with Contacts............................................ 656

Initiating Communication from Contact Records........................ 657

Selecting Message Recipients from Address Books...................... 658

Displaying Different Views of Contact Records.............................. 659

User-Defined Fields................................................. 666

Printing Contact Records................................................. 667

Key Points.............................................................. 676