Performance Management 129
Set ambitious but realistic (‘‘stretch’’) goals.
Encourage goal attainment with the promise of meaningful
rewards—extrinsic and intrinsic.
Be forgiving of honest mistakes made and risks taken in pursuit
of performance goals.
Celebrate your team’s efforts and accomplishments, both as you
go and when you finish.
Give positive and negative consequences in a fair and timely
manner, based on performance, not partiality.
Like David and his ‘‘mighty men,’’ make team members feel
like owners and partners.
Help employees make the connection between their actions
and bottom-line organizational success.