9346$$$$FM

Notes

CHAPTER 1

1. Robert Levering and Milton Moskowitz,The 100 Best Companies to Work for
   in America(New York: Plume/Penguin, 1994), pp. 226–227.


2. Robert Knowling, ‘‘Why Vision Matters,’’Leader to Leader,Fall 2000, p. 38.


3. Richard Daft,Leadership: Theory and Practice(Fort Worth, Tex.: Dryden Press),
   p. 168.


4. Levering and Moskowitz,The 100 Best Companies,p. 336.


5. Thomas J. Neff and James M. Citrin,Lessons from the Top(New York: Cur-
   rency/Doubleday, 2001), p. 330.


6. Levering and Moskowitz,The 100 Best Companies,p. 97.


7. Bill Capodagli and Lynn Jackson,Leading at the Speed of Change(New York:
   McGraw-Hill, 2001), pp. 59–60, 79.


8. Janet Lowe,Warren Buffet Speaks(New York: Wiley, 1997) pp. 68–69.


9. Neff and Citrin,Lessons from the Top, p. 311.


10. Ibid., p. 25.


11. Ibid., p. 22.


12. Janet Lowe,Jack Welch Speaks(New York: John Wiley & Sons, 2001), p. 65.


13. Daft,Leadership: Theory and Practice,p. 200.


14. Robert F. Dennehy, ‘‘The Executive as Storyteller,’’Management Review,
    March 1999, p. 42.


15. Peter Krass, ed.,The Book of Leadership Wisdom(New York: John Wiley &
    Sons, 1998), p. 248.


16. Neff and Citrin,Lessons from the Top, p. 251.


17. Ibid., p. 375.


18. Lowe,Jack Welch Speaks, p. 65.


19. Telephone interview with Gary Heavin, August 2001.


20. Suzy Wetlaufer, ‘‘Organizing for Empowerment: An Interview with AES’s
    Roger Sant and Dennis Bakke,’’Harvard Business Review,January–February
    1999, p. 112.


21. Jeffrey L. Seglin,The Good, The Bad, and Your Business(New York: John
    Wiley & Sons, 2000), p. 13.


22. Lowe,Jack Welch Speaks, pp. 35–36.

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