O’Leonard, 2011) is itself a cultural phenomenon that should be considered in that
workplace learning milieu.
Storytelling, Discussion Boards, Newsletters, and Podcasts 4. Capture and Share the EI Experiences via Methodologies such as
discussion boards, newsletters and podcasts. This study suggested that experiential
learning is the centerpiece for EI development. Those who participated in the research
spoke of how experiences resonated, usually through storytelling. Although the art form
of verbal communication is welcome, contemporary learning technologies should enact
additional implements to chronicle and share the essence of those meaningful
experiences. Discussion boards, podcasts, and newsletters are some simple yet efficient
vehicles for promoting individual and collective cognizance about notable EI
developmental moments. Disseminating these experiences will also enable receivers to
reflect on the experience’s relevance as regards their own professional journey, and how
they might benefit from what information the communicator imparted.
The four contributions to practice described above can be consolidated into a
suggested framework for developing EI within leaders. This framework includes and
provides a recommended expansion of the Nelson and Low (2011) Emotional Learning
System (ELS) addressed in Chapter 2. The ELS is predominantly learner-focused and for
good reason since many aspects of EI are inherently reflective in nature. As revealed in
this study, however, EI has a multitude of experiential and social dynamics that should be
considered when designing a learning and development curriculum. For example, this
study suggests that the ELS can be enhanced by learning with others as a complement to
a self-directed learning focus. Developing the learned abilities of working well with