- everybody relates to each other. The better you can it’s about being together and seeing how
get that team form cohesively, everything else goes from that. The second (rule) as being clear, which
that. Overwe’ve talked about -communicate –^ the annual priorities used to do – you’ve heard about my
allreinforcements, what we did with the priorities was -hands meetings, my monthly things. And
we established charts all the way through ... all the buildings that took all the main – we established
milestones I hated this, I despised this – personally, I couldn’t have done this – but we did it anyway –
(laugh) because I thought others needed it. I said “this is what we have to do this year; I need
milestones forJust establish them.” And somebody would say the year. I don’t care what they are.
“you want to look at them?” And I said “no, I don’t care what they are. The people who are on the
project care what they are. They’re the ones that have to meet them. I don’t.” They asked “how long
are we doing this?” I said “we’ll see.” So after the first month, we posted all of the goals and all of the
milestones that were reached. And also noted the milestones that were not reached. Well, it didn’t
take long fbeing shown that doesn’t show I reached my or people to realize “I don’t want a chart
milestone.” On the other hand, they liked the fact that the chart is there showing you that we reached a
milestone. So we had monthly reinforcement everybody would come in and look at the chart. –
And it would sit there the whole time until it was replaced the next month. It’s like the charity thing
where your goal is a million dollars and you have your thermometer and it shows you keep getting
closer and closer. It’sprogress, they see what’s going on. That was much like that. And so people see
more reinforcement than competition creation.
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Overcommunicate-
Everybody
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Progress
“you find at retreats that it’s not what the retreat was about – it’s about being
together and seeing how everybody relates to each other”
(^) “everything else goes from that”
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(^) “personally ... I hated this, I despised
this thought others needed it”– but we did it anyway because I
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CONNECT
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CONNECT
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(^) EMPATHY
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LEADERSHIP
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