change during leader development interventions should have positive outcomes in a
government setting.
Applicable to developing leaders (Tang, Yin, & Nelson, 2010), Nelson & Low
(2011) displayed a sequential emotional learning system as depicted in Figure 2.7 below:
Figure 2. 7
2 .7 Sequence of Emotional Learning
Note: Adapted fromExcellence (2nd Edition (^) ) by Emotional Intelligence: Achieving Academic and Career D.B. Nelson & G.R. Low, p. 23. Copyright 2011 by
Prentice Hall.
The Nelson & Low (2011) Emotional Skills Assessment Process (ESAP), which
is their EI framework, focuses significantly on leadership as a crucial element of EI (and
vice versa). As such, the ESAP (Nelson et al., 2011) was used as the primary instrument
for this study. A further elaboration of developmental techniques offered by Nelson &
Low (2011) follows in Table 2.3 below. For each technique, the steps illustrated in
Figure 2.7 above are applied, using a variety of self-reflective and practice-oriented tools.
Explore
- Explore attitudes
and behaviors
Identify- Identify current skill
level
Understand- Understand skill
Learn- Use coaching,
mentoring or active
imagination to learn the
skill
Apply & Model- Practice applying
and modeling
the skill regularly