Brand Management: Research, theory and practice

(Grace) #1

  • 1.1 The logic of the approach chapters

  • 1.2 A readers’ guide

  • 4.1 The brand–consumer exchange of the economic approach

  • 4.2 Assumptions of the economic approach

  • 4.3 Supporting themes of the economic approach

  • 4.4 Core theme and supporting themes of the economic approach

  • 4.5 Theoretical building blocks of the economic approach

  • 4.6 Relation between price and demand

  • 4.7 Methods and data of the economic approach

  • 5.1 Sources of brand identity

  • 5.2 Assumptions of the identity approach

  • 5.3 Supporting themes of the identity approach

    • of the identity approach 5.4 Brand identity: the core theme and alignment frameworks



  • 5.5 Alignment of the strategic stars of brand identity

  • 5.6 Theory of the identity approach

  • 5.7 Manifestations of organizational identity (culture)

  • 5.8 Methods and data of the identity approach

  • 5.9 Drivers of the alignment process of brand identity

  • 5.10 Managerial implications of the identity approach

  • 6.1 The brand resides in the mind of the consumer

    • psychology 6.2 The computer is the central metaphor of man in cognitive



  • 6.3 Assumptions of the consumer-based approach

    • approach 6.4 Supporting themes and the core themes of the consumer-based

    • Volkswagen 6.5 Simple associative network spreading from the node



  • 6.6 The three forms of cognition applied to brands

  • 6.7 Dimensions of brand knowledge

  • 6.8 Associations spreading from the node ‘Seven up’

    • brand equity framework 6.9 ‘Seven up’ brand associations adapted to the customer-based

    • 6.10 Theory of the consumer-based approach

    • 6.11 Methods and data of the consumer-based approach

      • influencing the managerial implications 6.12 Dualistic mechanisms of the consumer-based approach



    • 6.13 Managerial implications of the consumer-based approach

    • 7.1 Brand personality construct

    • 7.2 Assumptions of the personality approach

    • 7.3 Supporting themes of the personality approach

    • 7.4 Brand behaviour

    • 7.5 Consumer self construct

      • market place 7.6 The brand–self exchange of symbolic brand value in the



    • 7.7 Core theme of the personality approach: brand personality

    • 7.8 Dimensions of brand personality

    • 7.9 Theory of the personality approach

    • 7.10 Methods and data of the personality approach

    • 7.11 Brand personality dimensions, traits and brand behaviour

    • 7.12 Brand–self congruence of Chanel No.

    • 7.13 Managerial implications of the personality approach

    • 8.1 ‘Dyadic’ brand–consumer relationship

    • 8.2 Assumptions of the relational approach

    • 8.3 Supporting themes and core theme of the relational approach

      • on relationship stability 8.4 Preliminary model of brand relationship quality and its effects



    • 8.5 Theoretical building blocks of the relational approach

    • 8.6 Methods and data of the relational approach

    • 8.7 Managerial implications of the relational approach

    • 9.1 The ‘brand triad’

    • 9.2 Assumptions of the community approach

    • 9.3 Supporting themes of brand community

      • tradition 9.4 Conceptualization of the community in the sociological



    • 9.5 Brand community construct

    • 9.6 Theoretical building blocks of the community approach

    • 9.7 Methods and data of the community approach

    • 9.8 The marketer as observer of a brand community

    • 9.9 The marketer as facilitator of a brand community

    • 9.10 Managerial implications of the community approach



  • 10.1 Scope of the cultural approach

  • 10.2 Assumptions of the cultural approach

    • on brand icons and the future brand scenario 10.3 The core theme, its supporting theme, the societal comment



  • 10.4 The movement of meaning

  • 10.5 Iconic brands are brands that have become cultural icons

  • 10.6 Theoretical building blocks of the cultural approach

  • 10.7 Research methods of the cultural approach

  • 10.8 Methods and data of the cultural approach

  • 10.9 The cultural brand management process

  • 10.10 Managerial implications of the cultural approach

  • 11.1 Taxonomy of brand management 1985–2006

  • 11.2 Two dimensions and four brand management paradigms

  • 11.3 The logic of the approach chapters

    • 5.1 Product and corporate branding List of tables

      • brand identity 5.2 The internal and external supporting themes adding up to



    • 5.3 Three perspectives on organizational culture

    • 5.4 Detecting identity gaps

    • 5.5 Aligning identity gaps

    • 6.1 A simple version of a matrix array

      • self construct 7.1 Creating brand personality in accordance with the consumer



    • 8.1 Relationship forms

      • experiential consumer perspective 8.2 Differences between the information-processing and the



    • 9.1 Variations of brand community

      • cultural branding model 10.1 A comparison between the mindshare branding model and the





  • 10.2 The postmodern and the post-postmodern branding paradigm

  • 11.1 The roles of brands

  • 11.2 Four brand management paradigms

  • 11.3 A comparison of axioms across four branding models

  • 11.4 Comparison of brand management categorizations

  • 3.1 Overview of brand management 1985–2006 List of boxes

    • supermarket checkout queue 4.1 Economic man: individual and societal maximization in a

    • management 4.2 Transactional versus relational perspective on brand



  • 4.3 Regression analysis

  • 5.1 The identity concept adopted from marketing

  • 5.2 From product to corporate branding at Lego

  • 5.3 Is identity enduring?

  • 5.4 Culture in the identity approach

  • 5.5 Misaligned identities: the case of Body Shop

  • 5.6 Doing a study of brand identity yourself

  • 5.7 Living the brand: all about the people of Quiksilver

  • 5.8 Do’s and don’ts of the identity approach

  • 6.1 Memory representations

  • 6.2 Heuristics are important in low-involvement categories

  • 6.3 How to structure brand associations

  • 6.4 Projective techniques

  • 6.5 Map out customers’ brand associations yourself

  • 6.6 Things to consider when choosing the right brand name

  • 6.7 Six managerial guidelines

  • 6.8 Do’s and don’ts of the consumer-based approach

  • 7.1 Oil of Olay: female consumers’ hopes and dreams

  • 7.2 Archetypes and brand personality

  • 7.3 Ordinal scales applied

  • 7.4 Interval scales applied

    • personality 7.5 ‘Six steps’ method of exploring and measuring brand



  • 7.6 Brand personalities in practice

  • 7.7 When good brands do bad

  • 7.8 Do’s and don’ts of the personality approach

    • theory 8.1 Customer relationship management and brand relationship

    • 8.2 Background of the brand relationship theory

    • 8.3 The complexity of a relationship

    • 8.4 Depth is preferred to breadth

    • 8.5 Stories can be helped along

    • 8.6 Conduct a long interview yourself

    • 9.1 Who owns the Apple brand now?

    • 9.2 Getting too close?

    • 9.3 Solving the insider/outsider dilemma

    • 9.4 Quantitative triangulation of qualitative data

      • yourself 9.5 How to do an ethnographic study of a brand community



    • 9.6 Insights from the Volkswagen ‘Beetle’ community

    • 9.7 Do’s and don’ts in the community approach

      • consumer goods 9.8 Libresse: the community principles applied to fast-moving





  • 10.1 Macro-level culture defined

  • 10.2 How Snapple became an iconic brand

  • 10.3 Civic responsibilities or cultural branding?

  • 10.4 Doing semiotics

  • 10.5 Doing a cultural study yourself

  • 10.6 The versatile brand manager of the cultural approach

  • 10.7 Just another legal case or an early warning sign?

  • 10.8 A citizen-artist brand?

  • 10.9 Do’s and don’ts in the cultural approach

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