160 Writing Better English
June 30, 20092990 West Main Street
Johnstown, IL 60622
(311) 555-1234Jones Medical Center
400 East Oak Street
Johnstown, IL 60634Attention: Billing ManagerSubject: Billing ProblemI am a patient who underwent outpatient surgery on my left hand on May
3, 2009. My doctor was Dr. Wilma Jones, and I am insured by the Johns-
town HMO. My insurance number is ABC2003.On June 25, 2009, I received a bill from your office in the amount of
$2,500.00. It is my understanding that my insurer will cover $2,400.00 of
this amount.Please contact Mr. Roger Smith at Johnstown HMO for confirmation of my
insurance and to adjust my bill. Inform me of any other steps I must take
to correct this error.I have enclosed a copy of my insurance policy with this letter.Thank you.Sincerely,William Green
WG/bkEnclosure (1)Sample 2You do not know the name of the person to whom you are writing.