RESEARCH, REASONING, AND ANALYSIS 109relationship here is one of difference: two conclusions that are contradictory. We
need to ask: how can these two positions be resolved, if at all? Why do the authors
have different perspectives on a similar theme?
Relations of cause and effect
We hear from friends that many new members of a virtual community to which
they belong report initially high levels of enthusiasm, followed by a rapid decline
in interest and a return to the activities that previously they pursued. We have
also read, in a book on virtual communities, that this effect can be seen in many
online communities. We also read, in yet another book on communities in
general, that it is not the physical area nor the communication between members
that makes 'a community' but the shared activities which members undertake
without realising they are 'in a community'. A link seems to suggest itself: we
need to look for information on the possibility that what causes the failure of
virtual communities is, in some cases, the fact that the only commonality of
members is the time they spend online 'doing' the community, rather than
actually being it.
These are, in simplified form, examples of the way we need to make information
analytical if we are to use it effectively.
Information classified by the topic under investigation
As well as looking for information prompted by how it relates to other information,
we can also consider that there are, broadly, five classes of information involved in
reasoning.^2 Each is defined in relation to the particular topic we are investigating,
and to each other. These classes can be understood as an answer to the question
'how does this information relate to the information involved in my specific topic
of investigation?'. They are:
1 information directly relating to the specific topic we are investigating
2 information about the specific background to this topic (closely related
knowledge)
3 information about other topics, different from the specific focus of our inves-
tigation, but that provides insights that are relevant or analogous to our topic
4 information about the broad field of topics into which this particular topic
fits
5 information of theoretical perspectives that are used to establish the topic as
a topic and to set the parameters of investigation.
Each class denotes a different relationship between information, focused around
the topic. For example, what allows us to talk about a 'related topics' class is the
relationship between that class and the specific topic we are reading about. To even