Customers:
listening to, 122–123
love and, 116
Death on Monday at 9 A.M., 27–28
Decisions, life and, 28
“Desire, vision, and focus move
your bus in the right
direction,” 41–44, 47
Dimmers, 6
Direction:
changing, 28–29
right, moving into, 41–44
seeking, 26
of vision, 31
“Don’t waste your energy on
those who don’t get on your
bus,” 70
Doubters, 77–78
“Drive with purpose,” 131
E-business ticket, 57, 58, 59
Effective communication, 104
EI. SeeEmotional intelligence (EI)
Einstein, Albert, 33–34
Emotional intelligence (EI), 104
Emotional Intelligence
(Goleman), 111
Emotions, 95, 115
Empathy, 123
Employees. See alsoTeam at
work
achieving team goals, 82–88
engaging and energizing, 162
listening to, 122–123
Energy. See alsoPositive energy
collective, 111
focus on, 41–44gratitude as booster to, 52
importance of, 104
life and, 33–35
negative, 47, 69
smiling and, 29
team at work and, 63–65
of thought, 35, 42–43
wasting, 70–72
Energy Ambassador, 6, 132
Energy Book, 49–50, 52, 53, 78
Energy Bus, 6, 29, 56, 157
action plan, 159–166
web site, 57, 59
Energy Bus(children’s book),
29–30
Energy Field of Dreams, 44
Energy Vampires:
dealing with, 78
effect on life and vision, 73–75
open communication with, 162
positive energy and, 83–88
Enjoyment of life, 143–146, 153,
164
Enthusiasm, 96, 108, 120
attracting and energizing
people with, 107–112
Chief Energy Officer and,
129–134
cultivate culture of, 162
overcoming challenges with,
47–50
“Enthusiasm attracts more
passengers and energizes
them during the ride,” 107
Events:
in life, 7, 46
negative, 152
Excitement about self, 109–111168
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