PC Pro - UK 2021-12)

Advertorial

Knockingoutthecompetitiononsecurity,3CXachieved
A+onQualyslabsand A onImmunilabs.
Ifyou’reworriedaboutdigital eavesdroppers,don’tbe.
Usersnowbenefitfromeasierencryptionforcallsthanks
tothesecurereal-time transportprotocol (SRTP).This
alsoprovidesmessage authentication,confidentialityand
replayprotection.

NewWindowsapp
Goodnews forWindowsusers!WithV18,3CXhas
introduceda nativeWindowsDesktopApp,makingit
eveneasiertopinthe softphonetoyourtaskbar.
ThenewDesktopAppusesthesameElectron
frameworkusedbyTeamsandWhatsApp,integrating
betterwiththeOSfora more reliableuserexperience.
TheDesktopAppallowsyoutoanswera callfromthe
pageyou’reworkingin(forexample,yourCRM)without
havingtoswitchbetweenapps.

Improvedmobileapps
3CXhasworkedhardto
maketheremote-working
experience as seamlessas
possible.Partofthisis the
improvementtoaudio
mentionedabove,whether
that’sthelosslesscodecor
slickreconnectionwhenthe
networkchangesordrops.
Butthat’snotall.3CXhas
beencollaboratingwithboth
GoogleandAppletoimprove
thereliabilityof push
notifications,andiOSusers
cannowtellSiritomake
callsusing3CX.
Finally,3CXV18adds
supportforBluetoothand
hands-freedevices.

Try 3 CXfreeforoneyear:visitwww. 3 cx.com

INASSOCIATIONWITH 3 CX

HowtogetV 18

V18isalreadyavailableforLinux,self-hostedin the

cloud(throughGoogleCloudPlatform,Amazon

Lightsail,AmazonWebServicesandMicrosoftAzure)

andviayourchoiceofmanagedhost.Youcaneveninstall

itona RaspberryPi4!(Seepcpro.link/ 3 CXpifora

step-by-stepguide.) A versionfor Windows willbe

availableshortly.

Andifyour3CXinstanceishostedby3CX,thenyou

willhaveautomaticallybeenupgradedtoV18andcan

takeadvantageof thenewfeaturesstraightaway.It’syet

anotherreasontochoosethis hassle-freeoption.

Newto3CX?Nota problem.Freeofcharge,3CX

providesa 4SCcontract (where 4 SCstands forfour

simultaneouscalls)thataresuitablefor up to 12 userson

allversions:Standard,ProandEnterprise.Theofferis

availablewithnochargefora minimumofoneyear,

dependingonitssuccess.

Whatbetterwaytotestwhich3CXversion andfeatures

youreallyneed,beforeyoucommittopurchase?

BELOWMicrosoft

Teamsintegration,

includingpresence,

runsdeep

SaveonTeamscallingplans

Dialexternallyvia3CXSIPtrunks

EliminatecostlyMicrosoftdomestic/

internationalcallingplans

Chooseyourowncost-effective

SIPprovider

Makedowithfewerstaffonexpensive

Microsoft 365 E5licenceplans

Othercost-savers

SaveonSBCsolutionlicensing:

nativeintegrationin3CX

NoTeams-compatiblehandsetsrequired:

useanyIPphone

Dialoutwhenremote,with3CXfreeapps

foriOSandAndroid

Saveonadmintimewithasimplefour-step

processtoconnect

PowerupyourTeamsPBX

Easyconfigurationofcallqueues

androuting

Leverageringgroupsand

pagingfunctionality

CreateInteractiveVoiceResponse

(IVR)autoattendants

Evaluateagentperformancewith

callreporting

The 3 CXTeamsadvantage