Oxford Handbook of Human Resource Management

(Steven Felgate) #1

the 1960 s, per the comment of Dunnette and Bass ( 1963 ) that ‘many of the leading
schools of business and industrial administration have shifted from the descriptive
study of current personnel practices to the application of principles of the social
sciences to the analysis of organizational problems.... The behavioral sciences are
making rapid strides and are moving to a central position in the study of industrial
behavior.’ A decade later Martin echoed this observation, stating ( 1975 : 150 ),
‘Personnel administration and management as taught in collegiate schools of
business changed drastically during the 1960 s. This change stemmed in large
part from two 1959 foundation-sponsored studies of business schools, which
argued persuasively that business school curricula should incorporate more of
the behavioral sciences.’ Martin found that theWve most cited academic authors
in the practitioner personnel literature were all behavioral scientists associated with
OB/OD: Herzberg, McGregor, Porter, Maslow, and Argyris.
The common denominator in the writings of these OB/OD scholars is that
organizations can gain higher productivity and performance by designing work
and practicing management in ways that take into account that employees are
people with psychological and social needs and aspirations, rather than the trad-
itional model that (allegedly) follows economic theory and treats employees as akin
to an inert factor input and the self-interested ‘economic man.’ This duality is
captured, for example, in McGregor’s ( 1960 ) ‘theory X and theory Y’ management
system (command and control versus consensual and participative) and Walton’s
( 1985 )inXuential article ‘From Control to Commitment in the Workplace.’ The
bedrock idea is that by treating employees as organizational assets rather than
disposable commodities, structuring work to make it more interesting and self-
controlled, and creating mutual-gain forms of compensation the employment
model is transformed from an inXexible, high-conXict, and low-productivity
system (the traditional pluralist IR model) to aXexible, low-conXict, and high-
productivity unitarist HRM system. This new organizational/management model
became widely known by various labels, such as ‘high-commitment’ workplace and
‘high-performance work system’ (HPWS), and the new HRM paradigm that
emerged in the 1980 s was the ‘people management’ component. As such, HRM
was clearly positioned as diVerent from traditional IR/PM and also as a superior
performer, as extolled in books such as In Search of Excellence (Peters and
Waterman 1982 ),The Ultimate Advantage: Creating the High-Involvement Organ-
ization(Lawler 1992 ), andCompetitive Advantage through People(PfeVer 1994 ). The
inXuence of OB became so strong that in many universities HRM gravitated
toward a course in ‘applied organizational behavior.’
The second key event that heavily inXuenced and shaped the new HRM paradigm
was the development and popularization of the strategic management concept
(Boxall and Purcell 2000 ). Strategic management—earlier called strategic planning
and earlier still management policy, originated out of work by Michael Porter,
H. Igor AnsoV, and others (Wren 2005 ). It was soon imported into personnel/HRM.


the development of hrm 35
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