Oxford Handbook of Human Resource Management

Articulatedvalues

Workclimate

Willingnessto cooperate

Compet-encies

Jobexperience

Jobsatisfaction

Linemanagerenactmentleadership

Organizationcommitment

Discretionarybehavior

HR policies• Ability• Motivation• Opportunity

HRProcessesAbilityMotivation

Actualpractices

Perceivedpractices

Attitudinaloutcomes

Behavioraloutcomes

Operational strategies

Turnover/retentionAbsence/attendance

Workstructure

Performanceoutcomes Organizationeffectiveness(lagged)

Organizational culture

Intendedpractices

Fig. 26.2. People management, HRM, and organizational effectiveness