Bloomberg Businessweek - USA (2019-07-22)

(Antfer) #1
Somedinersattempttogetaway
with not paying for their meal.
“Oh, we’ve definitely had peo-
ple who’ve tried,” says a manager.
There are other payment chal-
lenges: Once at the Miami loca-
tion, a known cartel member

threwa chairata man-
ager and threatened not
to pay his $6,000-plus bar
tab because the manager
wouldn’t sing happy birth-
day to the kingpin’s girl-
friend. The manager was
able to talk him down. The
cartel member eventually
apologized and extricated
a hefty wad of cash from
his briefcase to pay.
There are, of course,
exceptions in the other
direction. The Downtown service
team still talks about a gratuity
left more than six months ago by
a high-profile chief executive who
was out dining with six friends,
includinganA-listactressanda
model.Heleftanextra$22,000
onan$8,000bill.Everyone
workingthateveningreaped
thebenefits of his drunken
generosity/miscalculation.

TheU.S.FoodandDrugAdmin-
istrationstronglysuggestsall
fishservedrawshouldbefro-
zenfirst,a practicethat’snow
lawin NewYorkCity.Yes,you
readthatcorrectly:Almostevery
sliceofsushislungin theBig
Applehasbeenfreezer-treated,
whichmeansyou’renevereat-
ingfishdeliveredthatday.At
Nobu,thesoon-to-besashimi
goesintoa medical-gradefridge
thatflash-freezestheproduct


at-90F.“We’reusingthesame
freezerhospitalshavetokeep
blood,sothefishcellsdon’t
breakdownupondefrosting,”
saysMattHoyle,executivechef
atbothNewYorkNobus.Fish
thatwillbecookeddoesn’tneed
tobefrozen.Generally,special
itemssuchaskisu(Japanese
whiting)andtobiuo(flyingfish)
arriveatNobuonTuesdaysor
Wednesdays;premiumcutscome
onWednesdaysandThursdays.

ChefNobu’slegendarycuisine
haschangedAmerica’sconcept
ofJapanesefood.Pioneering
dishes,suchasblackcodwith
misooryellowtailsashimi
withjalapeño,havebeenrep-
licatedatrestaurantsnation-
wide.AtNobuFiftySeven,the
blackcoddishrepresented
morethan$1millioninsalesin
2018.Theyellowtailjalapeñodid
morethan$1.5million.Nobu’s

Midtownhubisn’teventhe
empire’smostprofitableloca-
tion—thathonorgoestothe
oneinMalibu.
InNewYorktheaverageper-
sonspends$120,notincluding
tip;thenumberriseswithlarge
partieswhensakemagnumsare
totedout.A bigspendis con-
sideredanythingfrom$400
to$500;epictabscomeinat
morethan$1,000a person.The
omakase—aprixfixesampler
ofsomeofthefinestdishes—
startsat$135.Highrollerscan
settheirownomakaseprice
forpremiumeats,whichranges
from$250to$500a head.
Extremelystrictrulesgov-
ernprecisedishrollout.Even
thetuftsoflettuceareweighed
beforethey’reincorporated
intoa salad(70grams a plate).
Separate line cooks man each
station—salads, soups, tempura,
sauté, grill, and pastry—super-
vising only a few recipes each.

Thereservationsteamesti-
matesthatmorethan70%
ofthenamesintheirdata-
basehaveatleastonebulleted
itemappended,rangingfrom


“tap water, no ice” to “always
likes to talk to a manager.” A
designer who lives in Tribeca
allows no one to touch any-
thing on her table—servers can
place dishes, but water glasses
must stay on the table when
they’rerefilled,andnapkinsmay
notberefolded.Anotherregu-
lar,a supermodelfromthe’80s,
alwaysbringsinsugar-free
ingredientsandsplashesaround
mixingthesauces.“I’vethought
ofaskingif shewantsa chef’s
apron,”saysHildreth.He’seven
leftNobutopickupdeodorant
fora businessmannot-so-fresh
offa Londonflight.

63

THE STAFF WILL MAKE
DEODORANT RUNS

THE FANCY SUSHI YOU’RE EATING
WAS PROBABLY FROZEN

RICH PEOPLE WILL
DINE AND DASH, TOO

UPTOWN


CUSTOMERS EAT


MORETHAN


$1MILLION


WORTH OF BLACK


COD A YEAR

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