About the Author
Jerri Ledfordis the author of more than a dozen technology books and hundreds of articles about
business and technology subjects. Her books and articles have been published in many languages
throughout the world. Jerri also writes and teaches technology courses online for organizations such
as HP, Forbes, AOL, and Sony. When she’s not buried in a writing project, Jerri spends all of her time
working on other writing projects or on the Alabama and Florida beaches with her children.About the Technical Editor
Micah Baldwinis recognized as a leader in the search engine marketing industry, having helped
author several books on search engine marketing and often speaking at industry events. Micah started
Current Wisdom, a full-service search marketing agency, in 2003 after building ServiceMagic’s search
marketing initiative. In January 2007, Micah sold Current Wisdom to Indigio Group, a Denver-based
interactive agency, where he currently works as senior vice president, media strategy.Acquisitions Editor
Katie MohrDevelopment Editor
William BridgesTechnical Editor
Micah BaldwinProduction Editor
Angela SmithCopy Editor
Kim CoferEditorial Manager
Mary Beth WakefieldProduction Manager
Tim TateVice President and
Executive Group Publisher
Richard SwadleyVice President and Executive Publisher
Joseph B. WikertProject Coordinator, Cover
Lynsey OsbornCompositor
Laurie Stewart, Happenstance Type-O-RamaProofreader
Sossity SmithIndexer
Johnna VanHoose DinseAnniversary Logo Design
Richard PacificoCredits
75002ffirs.qxd:Layout 1 11/7/07 8:59 AM Page iii