VIII PREFACEMark Strauss, Publisher,Interior DesignMagazine
XII INTRODUCTIONCindy Coleman, Editor-in-ChiefPART BACKGROUND
4 GROWING A PROFESSION Edward C. Friedrichs, FAIA, FIIDA
26 HISTORY OF THE PROFESSIONCindy Coleman
48 INTELLIGENT INTERIORSWilliam J. Mitchell
62 THE PROFESSIONAL ASSOCIATIONJames P. Cramer, Hon. AIA, Hon. IIDA
80 THE REGULATORY ORGANIZATIONBeth Harmon-Vaughan, FIIDA
92 THE CULTURE OF DESIGN EDUCATIONLinda and Mark Keane
126 OPPORTUNITY FOR CHANGE: DESIGN IN THE NEW ECONOMYKaren Stephenson, Ph.D.
with Neil P. Frankel, FAIA, FIIDA
PART STRATEGY
144 HUMAN RESOURCESPaul Doherty, AIA
160 FINANCIAL MANAGEMENTGary E. Wheeler, FASID, FIIDA, AIA
172 MARKETING: POSITION AND IDENTITYLisbeth Quebe, FSMPS
190 TEAM DYNAMICSJon R. Katzenbach, Traci A. Entel and Karen Mahony
216 VIRTUAL TEAMSJessica Lipnack and Jeffrey Stamps, Ph.D.
226 INVESTMENT IN KNOWLEDGEJan Johnson, IIDA
246 INFORMATION TECHNOLOGYWilliam J. Mitchell
PART PRACTICE
266 STRATEGIC PRACTICESDr. Francis Duffy, RIBA
284 SUSTAINABLE DESIGNWilliam Odell, AIA
322 DESIGN RESEARCH AND METHODOLOGYJudith Heerwagen, Ph.D.
352 GLOBAL PRACTICEDr. Francis Duffy, RIBA
366 SPECIALTY PRACTICESCheryl Duvall, FIIDA
434 THE LEGAL ENVIRONMENTBarry B. LePatner, Esq. and David J. Pfeffer, Esq.
462 LEGISLATIONDerrell Parker, IIDA
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