Expressing a Range of Emotions ..................................................................
Gestures reveal attitudes and emotions whereas words reveal information,
and the range of emotions people experience on a daily basis is vast. From
anger to worry, you can count on your face to reflect your feelings.Showing happiness ..............................................................................
If your grandmother was anything like mine, she’d tell you to ‘put on your
happy face’ when meeting someone new because she knew, intuitively, that
people respond positively to positive behaviour.Facial displays of genuine, unadulterated, free-flowing happiness can’t be
missed (see Figure 4-1). When you’re experiencing pure joy your eyes invol-
untarily twinkle, the laugh lines at the outside corners of your eyes deepen,
your cheeks raise, and as your lips pull up at the sides and separate you
expose your pearly white teeth. No one can doubt your joy.Figure 4-1:
A genuine
smile pulls
back both
the mouth
and the
eyes.66 Part II: Starting at the Top