98 SELLING WITH EMOTIONAL INTELLIGENCE
FIGURE 12.1Resilience Reactor
Directions:Read each statement and circle the number that best describes you.- When I am rejected,
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I retreat I vacillate I move on
2. When I fail,
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I feel like giving up I vacillate I quickly change my approach
3. When I can’t find an answer,
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I resist help/counsel I vacillate I seek help/counsel
4. When I get a good idea,
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I talk myself out of it I vacillate I forge ahead with conviction
5. When I don’t meet my goals,
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I search for excuses/rationalize I vacillate I take personal inventory
6. When confronted with a problem,
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I complain and make excuses I vacillate I begin creating a plan
7. When circumstances conspire against me,
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I feel unlucky/cursed I vacillate I salvage from the experience
8. My attitude toward each day...
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I allow others to affect me I vacillate I set my emotional compass
9. When I do something stupid or embarrassing,
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I beat myself up I vacillate I laugh it off
10. When confronted with a mistake,
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I rationalize my actions I vacillate I quickly admit my error
Total