Selling With Emotional Intelligence : 5 Skills For Building Stronger Client Relationships

SELLING WITH EQ

• Settle on the kind of emotional force you want to be. Decide how you
  want others to feel after they have been in your presence.
  •Decide how you will set your emotional sails in times of conflict and
  adversity.


• Understand that good results only come from bad situations because
  of positive intentionality.

134 SELLING WITH EMOTIONAL INTELLIGENCE

FIGURE 15.2The Emotional Agenda

1. When I’m around others, I try to make them feel: ____

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2. Key emotional words I try to focus on each day are: __

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3. Others would describe my emotional presence as:___

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4. Key characteristics about me that contribute to rapport with others include:

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5. When things aren’t going my way, I tell myself: _____

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